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These are things that would step through flowcharts of choices, tasks, approvals, etc within the ticketing system, and if we’re able to build them su…
I then commented that the silos of different departments a manifestation of organizational history, and […]
I’m a big fan of metacognition, so I get a lot out of taking time to round up, reflect, and try and synthesize things at least once a year.
I manage to clean the kitchen, or fold the laundry, or back when the only thing I could do to leave the house was go for a walk, I would listen while…
It’s the embodiment of every man for himself.
perspectives about success and achievement are often the result of
I grew up in a place where winters were grey and dark and cold and miserable (for me).
It can give you a starting point and some “professional” language to help you navigate the interaction.
A woman from my health insurance company called me today.